Victoria’s Secret is the largest American retailer of lingerie which was founded in June 12, 1977 by Mr. Roy Raymond. Some of the products that the company sells are underwear, women’s clothing, swimwear, footwear, fragrances and beauty products. The company has 1,017 owned stores and 18 independently owned stores, particularly in USA, Canada, United Kingdom and Asia.
Victoria’s Secret was founded by Roy Raymond when he got embarrassed when purchasing a lingerie for his wife in a department store. After eight years Raymond studied the lingerie market and he borrowed $40,000 from his parents and $40,000 from a bank to establish Victoria’s Secret store for men to be comfortable when buying lingerie as a present for their special someone in life. The first store was located in Stanford Shopping Center in California. The business grew in its first year enough to finance the headquarters and warehouse. By the year 1980, Raymond had added two more stores in San Francisco and in 1982 the fourth store was added. By the year 1982, the company’s philosophy of focusing on selling lingerie to male customers became increasingly unprofitable which led to bankruptcy. Raymond sold Victoria’s Secret to Mr. Leslie Wexner, the creator of Limited Stores Inc. for $1million. In 1983, Leslie Wexner improved Victoria’s Secret philosophy from selling lingerie to male customers and replacing it with one that focused on women. After five years from the company’s purchased the three store boutique transformed into 346 store retailer. The company was the only national chain of lingerie stores in 1986.
Job Opportunities at Victoria’s Secret
District Manager- The District Manager is responsible for multiple stores which generate revenues greater than $37MM. They manage the store in accordance with the company’s visual and operational standards. Responsible for recruitment, training and development of talents. Reports to Regional Manager and manages Store Managers.
Store Manager- The Store Manager is responsible for all the aspects of managing a single retail store. Must develop and executes short and long term goal plans to achieve goals. Ensures that staff maintains store presentation and supports brand consistency. Will provide effective training to the staff, particularly in the areas of good customer service, product knowledge, and merchandising.
Operations Manager- As the Operations Manager, he/she will provide leadership that drives total store results with a sense of ownership. Supports growth in sales and service and ensures maximum productivity and compliance with company procedures. Owns the payroll budget, customer experience and operations of the cash wrap selling zone. Manages and resolves customer relations issues. Builds a high performance team.
Brand Delivery Manager- The Brand Delivery Manager will provide leadership that drives total store results. Ensures back room is organized according to standard and processes of the product to the sales floor. Communicates effectively with store management team, associates and peers to establish clear performance goals and objectives.
Customer Experience Manager – The Customer Experience Manager will provide leadership that will modify sales results. He/She will lead brand to create an excellent associate and the customer experience.
Database Reporting Analyst – As a Database Reporting Analyst he/she will act as a liaison between technology team and Global Compliance. Prepare, review and distribute reports appropriately. Resolve user issues pertaining to Global Compliance applications.
You can check this link for the complete guide of job opportunities with the company
Working With the Company
Previous employees said that working at Victoria’s Secret will give you plenty of opportunities for growth. The culture of the brand is great and you will learn a lot about sales and how to manage a high volume store. They said that the management cares personally about its staff and have a productive work environment.
L (Limited) Brands offer a full benefits program for all their associates and their families. Some of the benefits are as follows: Medical, Dental, Pharmacy, Vision Plan, Optional Life Insurance for employees and their dependents, Employee Assistance Program, 401(k) Savings, Annual Retirement Contribution from the Company, merchandise discounts, paid time off programs, tuition assistance and adoption assistance.
Victoria’s Secret is an iconic retail brand which is known and desired all over the world. The company is looking for inspiring thinkers to be a part of their growing business whenever and wherever their customer’s desires, be it online in-store or existing channels. You can join the company for their next chapter.