Capital One was founded by Mr. Richard D. Fairbank in1988 and currently the Chairman and Chief Executive Officer of the company. Signet Banking Corporation, a Richmond, Virginia based, announced the division of its credit card department, OakStone Financial and named Richard Fairbank as the CEO. Signet renamed its subsidiary as Capital One on October 1994 and on February 28, 1995 Capital One became fully independent. Capital One started its business as a consumer lending services, particularly with credit cards. The business can be very profitable in good times and unprofitable in bad. Capital One continues to expand into retail banking with a focus on their primary customers. By 2011, Capital One made a deal with HSBC to acquire its U.S. credit card operations and paid almost US$31 billion in exchange for US$28.2 billion in loans. Like many other retail banks, the company has been slowly decreasing its physical locations and closed almost 40 locations and opened two.
Job Offers in the company
Customer Service Associate
You will be responsible for taking inbound calls and to respond to emails from existing and prospect customers. You should perform accounting research and educate customers about the products and services that will benefit them.
Brand Associate Branch Merchandising
You will manage all communications from the retail branches regarding the marketing materials which include asking questions, memos, shipment of materials and other related matters. You will manage all attributes for each location in the merchandising system.
As the Funding Analyst, you will gather and verify loan documentation that will include doing outbound calls to loan customers and business partners. You will be asked to process data entry and handle a caseload of loans.
Anti-Money Laundering Quality Control Associate
You will perform all quality control tasks related to suspicious activity investigations for all business units. Review dismissed alerts to ensure that the correct levels of supporting documentation were obtained. You will assist the QC Manager in developing and maintaining policies and procedures.
How to Apply at Capital One
Capital One offers endless possibilities. As the company’s philosophy, hire great people and give them the opportunity to be great. To apply to their company, you need to search for available jobs by hourly positions, salaried positions and international positions. You need to apply and complete your online application when you find the job that matches your interests and skills. Complete the online application by clicking on “Apply Now” or you can also save the job that you like and apply later by choosing “Add to job cart”. Remember that when you click “Apply to this job” which you can see at the bottom of the job description page, you will be asked to review the disclosure agreement. After you check the box that you have reviewed the agreement, you will be asked to upload your resume and complete your online profile. Fill out all the required fields. If you can’t find jobs that match your skills, you can still build your profile and upload your resume. You can save search your profile so that you can receive notifications when jobs match your skills become available already. Then a recruiter will contact you for an initial telephone screening, if your profile matches the job opening. It will take about 20-30 minutes to allow them gain more details and background of your experience. All the positions require some level of testing that will help the company to evaluate your applications. You need to complete a series of tests where you can have in your online application.